ModularMind (“we,” “our,” or “us”) provides an AI builder platform that enables users to easily create workflows using AI models (the “Service”). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ModularMind.

 

What Information We Collect

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We collect the following types of information about you:

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• Account Information: When you register for an account, we collect your name, email address, username, password, profile photo, and other information you provide during account creation.

• Usage Data: We collect information about how you interact with the Service, such as the pages or screens you view, prompts and workflows you create, buttons you click, mouse movements, scrolls, and keystrokes. We also collect data on the device and software you use, IP address, unique identifiers, error logs, and other diagnostic data.

• Communications: If you contact us or participate in forums, we collect information such as your email address, phone number, contents of the message, attachments, and contact information.

• Transaction Data: We collect details if you make purchases, including credit cards, billing address, and payment history. Payment processing is handled by third-party processors like Stripe.

• Marketing Data: If you opt-in to receive our emails, newsletters or other marketing communications, we collect your email address and information you provide on interest surveys.

• Cookies and Tracking Technologies: We and our third-party partners use cookies, web beacons, tags, scripts, and similar technologies to collect and track certain information about your use of our Service and third-party websites. This includes cookies we may place on your computer or mobile device which uniquely identify your browser or device. You can control how cookies are placed on your device through your browser settings.

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How We Use Your Information

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We use your information for the following purposes:

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• Provide, maintain, improve and develop new features for the Service.

• Enable you to access and use the Service.

• Operate, protect, improve and optimize the Service and experience.

• Perform analytics to better understand how you interact with the Service and to improve the Service.

• Send you confirmations, updates, security alerts, invoices, receipts, customer support, and administrative messages.

• Communicate with you about your account, activities on the Service, and policy changes.

• Process and complete transactions, and send transaction-related communications.

• Respond to your requests, questions and concerns.

• Send you newsletters, offers and other promotional materials if you consent to receive them. You can opt-out anytime.

• Comply with all applicable legal obligations, including laws outside your country of residence.

• Enforce compliance with our Terms of Service and as needed to protect our rights, privacy, safety, or property, you, or others.

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How We Share Your Information

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We do not share or sell your personal information to third parties except in the following cases:

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• With third party service providers and partners to support our business operations, such as hosting, data analysis, payment processing, customer support software, and related services. We obligate these parties to protect your data.

• We may share anonymized usage data with our partners for analysis and product improvements.

• To comply with laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

• In connection with any merger, sale of company assets, financing or acquisition, as well as in the event of an insolvency, bankruptcy or receivership.

• If we believe disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or ModularMind; or to detect, prevent, or address fraud or security issues.

• To enforce our Terms of Service, and protect the rights, property or safety of ModularMind, users, or the public from harm or illegal activities.

• With your consent or at your direction, including if you authorize a third party application or website to access your account or publicly post content from our Service.

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Data Retention and Deletion

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We retain your personal information as long as you have an open account with us. Once you close your account, we will retain certain information about you as described below, as required by law, or for legitimate business purposes.

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• We may retain your data if reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements.

• We may retain certain information after account deletion if required by law, including things like transaction records, tax records, and records of any abuse or legal violations.

• If you make a request under a freedom of information act or privacy law, we may be required to retain certain information for a specific period of time.

• Aggregated, anonymized data may be retained for analytics and product improvement purposes.

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Your Rights and Choices

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You can exercise certain rights regarding your information processed by us as permitted by applicable law:

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• Opt out of marketing communications by following opt-out instructions in emails or changing your account settings.

• Access and receive a copy of your personal data such as your account information.

• Update or correct inaccuracies in your personal data.

• Delete your account and personal data.

• Restrict or object to processing of your personal data, such correcting inaccurate data or restricting use of data.

• Portability of your data in a machine-readable format.

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We will consider and respond to all requests in accordance with applicable laws. To exercise any of these rights, please contact us as set forth below.

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Data Security

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We implement technical and organizational security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. This includes measures to secure access to user accounts and prevent unauthorized access to our systems or the systems of our third-party service providers.

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However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to us may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any personal information to ModularMind.

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International Data Transfers

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We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to us or to our third-party partners outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as your jurisdiction.

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We transfer data in compliance with applicable laws and apply safeguards when processing and transferring personal information from your region.

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Children’s Privacy

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Our Service is not directed to children under 18 (or other age provided by local law). We do not knowingly collect personal information from children. If we learn we have collected or received children's personal information, we will promptly delete that information. If you become aware of any data we have collected from children, please contact us.

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Changes to this Policy

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We may change this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. We encourage you to review the policy periodically. Changes are effective immediately upon posting for any new users, and changes are effective after thirty (30) days notice to existing users. Your continued use of our Service indicates you accept and agree to the updated Privacy Policy.

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How to Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at: contact@modularmind.app